There are transaction fees that we have to pay and there is a small fee for service from us at refrra, these figures are displayed under the payout amounts on each claim, shown as a negative figure.

Transaction Fee

55c fixed + 2.75% of card charge amount

(this fee is distributed between all involved parties and includes merchant fees as well as our small fee for service)

Payout Fee

25c per payout per user

This fee is charged on every payout to your bank account, not every payment within the app, currently there is a $5 minimum payout amount to reduce unnecessary fees being paid.

See below example of a claim showing relevant fees applied to each participant, we are working on ways to reduce all fees which include implementing the use of direct debits and will let you know our progress every step of the way.

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